Shipping & Delivery

United States:

Standard 5-8 Business Days $9.95 (Free Standard Shipping over $125+)

Express Delivery 3-4 Business Days $14.95

1-2 Business Days $29.95

Order Cut-Off Time

• 12:00 PM CST

Orders placed after the cut-off time will be processed on the following business day.

Shipping Partners

We work with trusted logistics providers and carriers to ensure your order arrives safely and on time.

Depending on your location and order size, shipments may be handled by:

• USPS
• UPS
• FedEx

All orders include tracking information, which will be sent to your email once your order has been shipped.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link.

Please allow 24–72 hours for tracking updates to appear after shipment.

Cancellations

If you wish to cancel your order, please contact us immediately at:

Email: shop@melroseonmain.com

Please note:

• Cancellations are not guaranteed once order processing has started.
• If your order has already shipped, you will need to follow our return procedure instead.

Shipping Issues

Lost or Stolen Packages

Melrose on Main is not responsible for packages marked as delivered by the carrier. If your package is lost or stolen after delivery confirmation, please contact the shipping carrier directly to file a claim.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information at checkout. Maslo Living is not liable for packages delivered to incorrect or incomplete addresses provided by the customer.

Delivery Exceptions

Delivery delays may occur due to:

• Severe weather conditions
  
• Natural disasters
• Carrier or logistical disruptions
• Remote or rural delivery locations
• Peak holiday shipping periods

We appreciate your patience and understanding in these situations.

Address Changes

Address modifications cannot be guaranteed once an order has been placed.

If you need to update your shipping information, please contact us immediately at:
shop@melroseonmain.com

Once an order has shipped, rerouting may not be possible.

Undeliverable Packages

Orders returned due to:

• Invalid or incomplete addresses
• Failed delivery attempts
• Refused deliveries

…may incur additional reshipping charges or order cancellation fees.

Holiday Shipping Delays

During high-volume shopping periods such as:

• Black Friday
• Cyber Monday
• Christmas
• New Year

shipping carriers may experience delays beyond normal delivery estimates. We recommend placing orders early during holiday seasons.

Contact Us

Melrose on Main

Phone:  608.341.9136

Address:  400 East Main Street, Mount Horeb, WI 53572

Email:  shop@melroseonmain.com